01 General Information

Welcome to a Life of “Roughing It Smoothly”

  

Tiffin Motor Homes is excited that you have entered the world of Van travel, and we believe that you and your family will enjoy this way of life for years to come. Your Tiffin-built Tiffin GH1 provides all the comforts of home while allowing you to travel freely as you choose.

But, before heading out on the open roads, become familiar with this owner’s manual to learn more about the operations of your Tiffin GH1. Also, work with your dealer to learn as much as possible about the functionality and features of your coach. Remember, “wherever you go, we go.”

About this Manual

Carefully read through this manual to understand how everything in your Tiffin GH1 works.

NOTE: This operator’s manual describes the features of your Tiffin GH1 and includes instructions for their safe use. The manual, however, including its photography and illustrations, is of a general nature. Some equipment and features described in this manual might be optional or unavailable on your model. TThe instructions included are meant to serve as a guide and in no way extend the responsibilities of Tiffin Motor Homes beyond the standard written warranty. The descriptions, illustrations, and specifications in this manual were correct at the time of printing and Tiffin Motor Homes reserves the right to change specifications or design without notice, and without incurring the obligation to install the same on products previously manufactured. Many of the instruction sheets and manuals for the various appliances inside your Tiffin GH1 have been incorporated into this manual for your convenience.

Delivery

Throughout the entire manufacturing process, your Tiffin GH1 has been regularly inspected by our qualified personnel to ensure that you receive the finest product of the highest quality. However, the final inspection at our factory is not the last one. The pre-delivery inspection and system check that your dealer performs are the final inspections before you receive your new Tiffin GH1. Your dealer is also available to assist you in understanding the warranties and completing the necessary forms to activate the warranties for the various appliances and accessories installed in your Tiffin GH1.

Dealer Responsibilities 

1. A pre-delivery inspection and systems check is performed to ensure a thorough inspection of the Tiffin GH1 and the proper operation of all factory-installed components.
2. A customer walk-through is performed to familiarize the buyer with the Tiffin GH1, its systems and components, and their proper and safe operation.
3. Delivery of the Owner’s Information Package, which contains warranty cards and registrations for the vehicle and all factory-installed components from other vendors and suppliers to Tiffin Motor Homes. The detailed operation and maintenance instructions on these components are also included in this package.
4. Assisting the customer in completing the registration forms to avoid loss of warranty coverage. The dealer will review the limited-warranty provisions with the customer to stress the importance of completing the warranty cards and registration forms for the components in the Tiffin GH1 to enable the manufacturers to receive them within the prescribed time limits.
5. Providing the customer with information regarding warranty and non-warranty work on the vehicle and its separately warranted components.

Customer Responsibilities

The customer is responsible for regular and proper maintenance of the Tiffin GH1. Properly maintaining your Tiffin GH1 will prevent conditions arising from neglect that are not covered by your Tiffin Motor Homes limited warranty. The maintenance guidelines in this manual and any other applicable manuals must be followed. It is your responsibility and obligation to return the vehicle to an authorized dealer for repairs and service.

To assist you in avoiding problems with your Tiffin GH1,, Tiffin Motor Homes recommends that you do the following:

1. Read the warranty. Go over it thoroughly with your dealer to make sure you understand all the terms and conditions of the warranty.
2. Inspect the motorhome; ; do not accept delivery until you have gone through the Van with the authorized Tiffin Motor Homes dealer.
3. Ask questions about anything you do not fully understand about your Van. Tiffin Motor Homes is here to serve you and ensure that you have all the information necessary for the safe and enjoyable use of your new Tiffin GH1.
4. When you are taking delivery, set an appointment for adjustments. This appointment must be within two weeks after you accept delivery.
5. You are responsible to use your Tiffin GH1 in a responsible, safe manner. Take the time to familiarize yourself with the proper operation of the unit before you attempt to use it.

Reporting Safety Defects (USA)

575.6(a)(2)(i) At the time a motor vehicle manufactured on or after September 1, 1990 is delivered to the first purchaser for purposes other than resale, the manufacturer shall provide to the purchaser, in writing in the English language and not less than 10 point type, the following statement in the owner’s manual, or. If there is no owner’s manuals, on a one-page document:

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying TIFFIN MOTOR HOMES.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Tiffin Motor Homes.

To contact NHTSA, you may either call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, S.E., Washington, DC 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

(ii) The manufacturer shall specify in the table of contents of the owner’s manual the location of the statement in 575.6(a)(2)(i). The heading in the table of contents shall state “Reporting Safety Defects.”

Reporting Safety Defects (Canada)

Vehicles domiciled in Canada that are thought to have a defect that could cause a crash, injury, or death, should immediately be reported to Transport Canada and Tiffin Motor Homes at 1-256-356- 8661.

If Transport Canada receives similar complaints, it may open an investigation; if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or Tiffin Motor Homes.

To contact Transport Canada, call the Defect Investigation and Recall Division toll-free in Canada at 1-800-333-0510 or 1-819-994-3328 in the Gatinuau-Ottawa area or internationally.

By Mail:

Transport Canada – ASFAD

330 Sparks Street

Ottawa, ON

K1A0N5

Signalement Des Defauts De Securite A Tranpsort Canada Pour Les Proprietaies Canadiens

Si vous pensez que votre véhicule présente un défaut lié à la sécurité, vous devez immédiatement en informer Transports Canada (TC) ainsi que Tiffin Motor Homes, Inc.

Si Transports Canada reçoit des plaintes similaires, il pourrait ouvrir une enquête à ce sujet. Si le Ministère constate l’existence d’un défaut de sécurité au sein d’un groupe de véhicules, il pourrait ordonner une campagne de rappel et de réparation.

Toutefois, Transports Canada ne peut pas intervenir en cas des problèmes individuels entre vous, votre concessionnaire ou Tiffin Motor Homes, Inc.

Vous pouvez communiquer avec Transports Canada par l’un des moyens suivants: Par telephone: 819-994-3328 (région de Gatineau-Ottawa ou international)

Numéros sans frais: 1-800-333-0510 (au Canada)

Par la poste:

Transports Canada – ASFAD

330, rue Sparks

Ottawa (Ontario)

K1A 0N5

Vous pouvez également consulter le site Web de Transports Canada à tc.canada.ca pour remplir en ligne un formulaire de plainte de défauts.

Visit www.tiffinmotorhomes.com for access to related materials.

Tiffin Motor Homes Limited Warranty

The Tiffin Motor Homes limited warranty is provided to you by your authorized Tiffin Motor Homes dealer during the pre-delivery inspection. When you enquire about your Tiffin Motor Homes warranty, refer to this document. If you require an additional copy of the warranty or other information, contact:

Tiffin Motor Homes, Inc.

105 2nd St. NW Red Bay, AL 35582

Phone: 256-356-8661

Email: info@tiffinmotorhomes.com

Visit www.tiffinmotorhomes.com for access to related materials.

Warranty Service

The limited warranty period for vans is 2 years or 24,000 miles, whichever occurs first.

All warranty services need to be completed during the limited warranty period (i.e., 2 years or 24,000 miles). Any service work performed after the expiration of the Tiffin Motor Homes limited warranty WILL NOT be covered.

Exceptions may be made to this deadline, because of the unavailability of parts and/or service appointment time where work is to be performed. However, do not rely on the possibility of an exception; schedule any desired in-warranty work before your warranty expires.

Owner's Information Package

The Owner’s Information Package includes valuable documents about your Tiffin GH1 and its components and systems. By consulting the booklets and instruction manuals included in the Owner’s Information Package, you will learn how to operate, maintain, and troubleshoot these items safely and effectively. The Tiffin Motor Homes Owner’s Manual does not cover every possible detail of equipment—standard and/or optional—installed on or in your vehicle.

As with all valuable documentation, keep them in a safe, secure place for your later use and consultation. When you complete and mail to the respective manufacturers any warranty/guaranty registration cards, make a photocopy of both sides of each card before mailing, and keep the photo copy in your permanent records for your Tiffin GH1.

Customer Relations

If you wish to schedule maintenance or service, or order parts, you must notify your local authorized Tiffin Motor Homes dealership to set up an appointment. If you are unsure of the location of your nearest authorized Tiffin Motor Homes dealership, access the Tiffin Motor Homes website at www.tiffinmotorhomes.com, and then click on the “Locate Dealer” button, then enter the appropriate search criteria, such as state and retail sales, and then click on the red ball located on the map to find dealer information in that area.

Safety Messages

Note that several labels listed in this manual represent items that need your attention. The Danger, Warning, Caution, and Notice labels alert you to precautions that might help you to avoid damage to your Tiffin GH1, its equipment, or your personal safety. Read and follow them carefully.