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TIFFIN MOTORHOMES - SAP

01 General Information

2021 Allegro Red: Chapter 1

Welcome To A Life Of “Roughing  It Smoothly”

clipboard_e5d4fcaf94af92ec73dffc63546dfe1e7.png Tiffin Motorhomes is exucited that you have entered the world of motorhome travel and we believe that you and your family will enjoy this way of life for years to come. Your Tiffin-built motorhome provides all the luxuries and comforts of home while allowing you to travel freely as you choose. But, before heading out on the open roads, make yourself familiar with this owner’s manual to learn more about the operations of your motorhome. Also, work with your dealer to learn as much as possible about the functionality and features of your coach. Tiffin Motorhomes. Made To Move You.

 

About  This Manual

This operator/owner’s manual was prepared with you in mind. We want to provide you with the information you need to properly care for and use your vehicle and equipment. Please carefully read through this manual to help you understand how everything in your motorhome works.

NOTE: This operator’s manual describes the features of your motorhome and includes instructions for their safe use. The manual, however, including its photography and illustrations, is of a general nature. Some equipment and features described in this manual might be optional or unavailable on your model. 

The instructions included are meant to serve as a guide and in no way extend the responsibilities of Tiffin Motorhomes beyond the standard written warranty. The descriptions, illustrations, and specifications in this manual were correct at the time of printing and Tiffin Motorhomes reserves the right to change specifications or design without notice, and without incurring the obligation to install the same on products previously manufactured. 

Many of the instruction sheets and manuals for the various appliances inside your motorhome have been incorporated into this manual for your convenience.

 

Delivery

Throughout the entire manufacturing process, your Tiffin motorhome has been regularly inspected by our qualified personnel to assure you of the finest product of the highest quality, without exception. However, the final inspection at our factory is not to be the last one. The pre-delivery inspection and system check that your dealer performs are the final inspections done to your particular motorhome prior to you actually receiving your new Allegro motorhome. Your dealer is also available to assist you in understanding the warranties and completing the necessary forms to activate the warranties for the various appliances and accessories installed in your motorhome.

Dealer Responsibilties

1.       A pre-delivery inspection and systems check is performed to ensure a thorough inspection of the motorhome and the proper operation of all factory-installed                       components.

2.       A customer walk-through is performed to familiarize the buyer with the motorhome, its systems and components, and their proper and safe operation.

3.       Delivery of the Owner’s Information Package, which contains warranty cards and registrations for the vehicle and all factory-installed components from other vendors            and suppliers to Tiffin Motorhomes. The detailed operation and maintenance instructions on these components are also included in this package.

4.       Assisting the customer in completing the registration forms to avoid loss of warranty coverage. The dealer will review the limited-warranty provisions with the                            customer and stress the importance of completing the warranty cards and registration forms for the components in the motorhome to enable the manufacturers to                receive them within the prescribed time limits.

5.       Providing the customer with information regarding warranty and non-warranty work on the vehicle and its separately warranted components.

Customer Responsibilties

The customer is responsible for regular and proper maintenance of the motorhome. Properly maintaining your motorhome will prevent conditions arising from neglect that are not covered by your Tiffin Motorhomes limited warranty. The maintenance guidelines in this manual and any other applicable manuals must be followed. It is your responsibility and obligation to return the vehicle to an authorized dealer for repairs and service.         

To assist you in avoiding problems with your motorhome, Tiffin Motorhomes recommends that you do the following:

1.       Read the warranty. Go over it thoroughly with your dealer to make sure you understand all the terms and conditions of the warranty.

2.       Inspect the motorhome; do not accept delivery until you have gone through the motorhome with the authorized Tiffin Motorhomes dealer. 

3.       Ask questions about anything you do not fully understand about your Allegro Red. Tiffin Motorhomes is here to serve you and ensure that you have all the information necessary for the safe and enjoyable use of your new motorhome.

4.       When you are taking delivery, set an appointment for adjustments. This appointment must be within two weeks after you accept delivery.

5.      You are responsible for and expected to use your Allegro in a responsible, safe manner. Please take the time to familiarize yourself with the proper operation of the motor home and all its features before you attempt to use your motor home.

Tiffin Motorhomes Limited  Warranty

The Tiffin Motorhomes limited warranty was provided to you by your authorized Tiffin Motorhomes dealer during the pre-delivery inspection. When you inquire about your Tiffin Motorhomes warranty, please refer to this document. Should you need or desire an additional copy or other information, please contact:

clipboard_ee1533aa9ad91193797ff004306ea00ed.pngTiffin Motorhomes, Inc.

105 2nd St. NW • Red Bay, AL 35582 Phone: 256-356-8661

Email: info@tiffinmotorhomes.com

 

Tiffin Motorhomes will be pleased to send you an additional copy or any other information requested, as may be warranted.

Major Equipment Manufactures

The following list is a compilation of the vendors and suppliers of the major subsystems and components of your Allegro RED. This list is provided for your convenience and is not meant as a complete substitution of the literature and accompanying “how to contact us” information supplied by those vendors and suppliers in your Owner’s Information Package. Where appropriate, website information is provided as well.

               

Atwood Mobile Products

(800) 825 4328

atwoodmobile.com

Aqua-Hot

(800) 685-4298

aquahot.com

Denso Corporation

(800) 366 1123

globaldenso.com

Flexsteel Industries

(563) 556 7734

service@flexsteel.com

HWH Corporation

(800) 494-3213

hwhcorp.com

Kwikee

(541) 942-3888

kwikee.com

Norcold, Inc.

(800) 543-1219

norcold.com

Onan Corporation

(256) 883-8164

onanindiana.com

Power Gear

(800) 334-4712

powergear.com

RV Products (Coleman A/C)

(316) 832-3400

airxcel.com

Precision Circuits Inc.

(630) 240-9832

precisioncircuitsinc.com

Saf-T-Alert (CO/LP Alarm)

(800) 383-0269

safetalert.com

Sharp Corporation

(800) 237-4277

sharp-usa.com

Suburban Manufacturing Co.

(423) 775-2131

suburbanmanufacturing.com

The Dometic Corporation

(219) 294-2017

dometic.com

Whirlpool

(800) 749 7929

whirlpool.com

Winegard

(800) 288 8094

help@winegard.com

LG

Valid Manufacturing Ltd.

(800) 243-0000

(888) 632-6477

lg.com

validmanufacturing.com

 

For those looking for more information (e.g., locations of authorized subsidiaries), the following web site, www.rvamerica.com/data/s_alist.htm, should be helpful. This site provides complete, alphabetic listings of all suppliers and vendors for all contemporary recreational vehicles and motor homes.

Warranty Service

If any warranty service may be required, that service needs to be completed during the warranty period (basic warranty: 12 months or 12,000 miles). Tiffin Motorhomes warrants its unitized construction for 10 years and its laminations for five years. Any service work performed after the expiration of the Tiffin Motorhomes warranties WILL NOT be covered by those warranties. Exceptions may be made, on an individual basis, to this deadline on account of the unavailability of parts and/or service appointment time where work is to be performed. However, don’t rely on the possibility of an exception; please schedule any desired in-warranty work before your warranty expires.

Owner's Information Package

The Owner’s Information Package includes valuable documents about your Allegro RED and its components and systems. By consulting the booklets and instruction manuals included in the Owner’s Information Package, you will learn how to operate, maintain, and troubleshoot these items safely and effectively. The Tiffin Motorhomes Allegro RED Owner’s Manual does not cover every possible detail of equipment—standard and/or optional—installed on or in your vehicle. As with all valuable documentation, please keep them in a safe, secure place for your later use and consultation. When you complete and mail to the respective manufacturer(s) any warranty/guaranty registration card(s), make a photocopy of both sides of each card before mailing and keep the photocopy in your permanent records for your Allegro RED motorhome.

Customer Relations

To schedule maintenance or service, or order parts, notify your local authorized Tiffin Motorhomes dealership to set up an appointment. If you are unsure of the location of your nearest authorized Tiffin Motorhomes dealership, access the Tiffin Motorhomes website at www.tiffinmotorhomes.com, and then click on the “Locate Dealer” button, and then enter the appropriate search criteria, such as state and retail sales, and then click on the red ball located on the map to find dealer information in that area.

Specification Labels

There are two main numbers used to identify your Allegro RED. The Vehicle Identification Number (VIN) is the legal identification of the completed vehicle. The VIN is the number used by the state for vehicle identification and registration. Additionally, there is a Tiffin serial number (Figure 1-1). This number can be found on the side of the dashboard. A typical sample of this identification label is shown below

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Another label affixed to your motorhome is the Recreational Vehicle Industrial Association (RVIA) Weight Label (Figure 1-2), which is a required label for your vehicle. Tiffin Motorhomes, a manufacturermember of RVIA, has the obligation to disclose the following information to the purchaser of the motor home:

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• An indication of the contents of the motorhome weight label affixed to the motorhome.

A concise explanation of the following items: Vehicle Weight (VW) distribution and Proper weighing techniques to be used to weigh the vehicle.

Specific definitions for the following terminology:

Gross Vehicle-Weight Rating (GVWR) – This is the maximum permissible weight of the motorhome when it is fully loaded.

Unloaded Vehicle Weight (UVW) – This is the weight of the motorhome, as built at the factory, with full fuel, engine oil, and coolants. The UVW does not include cargo, fresh water, LP gas, or any dealer-installed accessories.

Cargo-Carrying Capacity (CCC) – This is the maximum weight of all occupants including the driver, personal belongings, food, fresh water, waste water, LP gas, tools, tongue weight of towed vehicle [if any], dealer-installed accessories, and the like. The CCC is equal to or less than the GVWR minus the UVW.

Gross Combination-Weight Rating (GCWR) – This is the value specified by the chassis manufacturer as the maximum allowable loaded weight of the motorhome with a towed trailer and/or vehicle (if any).

Sleeping-Capacity Weight Rating (SCWR) – This is the maximum weight capacity of the combined number of persons (i.e., number of people multiplied by 154 pounds per person) permitted to sleep within the vehicle.

Gross Axle-Weight Rating (GAWR) – This is the maximum allowable weight for an axle; the GAWR considers the weakest link in the tire, wheel, brakes, hubs, axle, springs, and attaching parts. To illustrate, if the axle is rated at 15,000 pounds and the tires are rated at 3,200 pounds each as a dual installation, then the maximum GAWR will be 12,800 pounds for a four-tire vehicle.

               

Weighing Procedures

To weigh the motorhome properly, the motorhome should be level when the weighing process is performed. Your Allegro RED motorhome has been designed and built in compliance with the recommended limits of the major-component/system suppliers to provide a realistic CCC. It is up to the final user to provide even distribution of the loads brought into the motorhome to prevent uneven loading. Once the vehicle is loaded, it can be taken to any certified drive-on scales or individualwheel scales to determine that the final weight is within specified limits for the motorhome. The procedure that can be used is as follows:

First, drive the motorhome onto the scales so that all wheels are on the scales; this provides the gross vehicle weight (GVW of the vehicle and can be recorded as such. The GVW should not exceed the GVWR specified for the vehicle.

Second, drive the motorhome so that the front wheels are off the scales and only the rear wheels remain on the scales; this provides the total weight of the vehicle, save for the front axle. This weight should not exceed the total rating of the axles remaining on the scales. The front axle weight is determined by subtracting the weight from the GVW that was obtained in the first step which was performed earlier. The result should not exceed the listed front-axle weight rating.

 

Weight Distribution

To assure the maximum stability of the motorhome under static (i.e., parked) and dynamic moving) conditions, the distribution of the items to be carried and stored within the motorhome and in the storage bays underneath the motorhome should be performed in such a manner to strive for reasonably even side-to-side and front-to-rear dispersion of the weight of the stored items. This process will assure that the motorhome is not “lop-sided” in weight distribution (i.e., all the stored weight on one side and/or mainly toward the front or the rear)—keeping a center of mass of the motorhome essentially centered on a front-to-rear and side-to-side basis will also provide better control of the motorhome when it is in motion.

               

Safety Messages

Please note that several labels listed in this manual represent items that need your attention. The Danger, Warning, Caution, and Notice labels alert you to precautions that may help you avoid damage to your motorhome, its equipment or your personal safety. Please read and follow them carefully.

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