01 General Information
Welcome to a Life of “Roughing It Smoothly”
Tiffin Motorhomes is excited that you have entered the world of motorhome travel and we believe that you and your family will enjoy this way of life for years to come. Your Tiffin-built motorhome provides all the luxuries and comforts of home while allowing you to travel freely as you choose.
But, before heading out on the open roads, make yourself familiar with this owner’s manual to learn more about the operations of your motorhome. Also, work with your dealer to learn as much as possible about the functionality and features of your coach.
Also, please work with your dealer to learn as much as possible about the functionality and features of your coach. And remember, “wherever you go, we go.”
About this Manual
This operator/owner's manual was prepared with you in mind. We want to provide you with the information you need to properly care for and use your motorhome and all of its equipment. Please carefully read through this manual to help you understand how everything in your motorhome works.
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NOTE: This operator’s manual describes the features of your Tiffin motorhome and includes instructions for their safe use. The manual, however, including its photography and illustrations, is of a general nature. Some equipment and features described in this manual might be optional or unavailable on your model. The instructions included are meant to serve as a guide and in no way extend the responsibilities of Tiffin Motorhomes beyond the standard written warranty. The descriptions, illustrations, and specifications in this manual were correct at the time of printing and Tiffin Motorhomes reserves the right to change specifications or design without notice, and without incurring the obligation to install the same on products previously manufactured. Many of the instruction sheets and manuals for the various appliances inside your motorhome have been incorporated into this manual for your convenience. There is also a flash drive in the information bag inside of your coach with instruction manuals to your appliances as well. |
Delivery
Throughout the entire manufacturing process, your Tiffin motorhome has been regularly inspected by our qualified personnel to ensure that you receive the finest product of the highest quality.
However, the final inspection at our factory is not the last one. The pre-delivery inspection and system check that your dealer perform are the final inspections before you receive your new motorhome.
Your dealer is also available to assist you in understanding the warranties and completing the necessary forms to activate the warranties for the various appliances and accessories installed in your motorhome.
Dealer Responsibilities
- A pre-delivery inspection and systems check is performed to ensure a thorough inspection of the Tiffin motorhome and the proper operation of all factory-installed components.
- A customer walk-through is performed to familiarize the buyer with the Tiffin motorhome, its systems and components, and their proper and safe operation.
- Delivery of the Owner’s Information Package, which contains warranty cards and registrations for the vehicle and all factory-installed components from other vendors and suppliers to Tiffin Motor Homes. The detailed operation and maintenance instructions on these components are also included in this package.
- Assisting the customer in completing the registration forms to avoid loss of warranty coverage. The dealer will review the limited-warranty provisions with the customer to stress the importance of completing the warranty cards and registration forms for the components in the Tiffin motorhome to enable the manufacturers to receive them within the prescribed time limits.
- Providing the customer with information regarding warranty and non-warranty work on the vehicle and its separately warranted components.
Customer Responsibilities
The customer is responsible for regular and proper maintenance of the Tiffin motorhome. Properly maintaining your Tiffin motorhome will prevent conditions arising from neglect that are not covered by your Tiffin Motor Homes limited warranty. The maintenance guidelines in this manual and any other applicable manuals must be followed. It is your responsibility and obligation to return the vehicle to an authorized dealer for repairs and service.
To assist you in avoiding problems with your motorhome, Tiffin Motor Homes recommends that you do the following:
- Read the warranty. Go over it thoroughly with your dealer to make sure you understand all the terms and conditions of the warranty.
- Inspect the motorhome; ; do not accept delivery until you have gone through the Van with the authorized Tiffin Motor Homes dealer.
- Ask questions about anything you do not fully understand about your Van. Tiffin Motor Homes is here to serve you and ensure that you have all the information necessary for the safe and enjoyable use of your new Tiffin motorhome.
- When you are taking delivery, set an appointment for adjustments. This appointment must be within two weeks after you accept delivery.
- You are responsible to use your motorcoach in a responsible, safe manner. Take the time to familiarize yourself with the proper operation of the unit before you attempt to use it.
Tiffin Motorhomes Limited Warranty
The Tiffin Motor Homes limited warranty is provided to you by your authorized Tiffin Motor Homes dealer during the pre-delivery inspection. When you enquire about your Tiffin Motor Homes warranty, refer to this document. If you require an additional copy of the warranty or other information, contact:
Tiffin Motor Homes, Inc.
105 2nd St. NW Red Bay, AL 35582
Phone: 256-356-8661
Email: info@tiffinmotorhomes.com
Tiffin Motorhomes will be pleased to send you an additional copy or any other information requested, as may be warranted.
Major Equipment Manufacturers
The following list is a compilation of the vendors and suppliers of the major subsystems and components of your motorhome. This list is provided for your convenience and is not a substitution of the literature accompanying the “how to contact us” information supplied by the vendors and suppliers in your Owner’s Information Package. Where appropriate, website information is also provided.
- Atwood Mobile Products (800) 646-8557 www.atwoodmobile.com
- Atwood LP Gas Water Heater (815) 877-5700 www.atwoodmobile.com
- Truma (855) 558-7862 www.truma.net
- Kwikee (541) 942-3888 www.kwikee.com
- Norcold, Inc. (800) 543-1219 www.norcold.com
- Onan Corporation (612) 574-5944 www.onanindiana.com
- RV Products (Coleman A/C) (316) 832-3400 www.airxcel.com
- Precision Circuits Inc. (630) 240-9832 www.precisioncircuitsinc.com
- Saf-T-Alert (CO/LP Alarm) (800) 383-0269 www.safetalert.com
- Triple H (800) 237-4277 www.triplehelectronics.com
- Dometic Corporation (219) 294-2017 www.dometic.com
- Lippert Corporation (574) 535-1125 www.lippert.com
- Big Foot Leveler Corporation (800) 752-9815 www.bigfootleveler.com
For those looking for more information (e.g., locations of authorized subsidiaries) the following website, www.rvamerica.com/data/s/_alist.htm should be very helpful. This site provides complete, alphabetical listings of all suppliers and vendors for all contemporary recreational vehicles and motorhomes.
Warranty Service
Mercedes-Benz covers Roadside Assistance for the full term of the bumper-to-bumper chassis warranty of 3 years or 36,000 miles, whichever comes first.
Tiffin Motorhomes warranties its utilized construction for three years and its laminations for three years. Any service work performed after the expiration of the Tiffin Motorhomes warranties WILL NOT be covered under the conditions of the implied Tiffin Motorhome warranty. Exceptions may be made on an individual basis, to this deadline on account of the unavailability of parts and/or service appointment time where work is to be performed.
Neither Mercedes Benz nor Tiffin Motorhomes provides warranty for the motorhome tires. Please refer to the tire manufacturers guide provided in the Owner's Information Packet for any warranty information.
However, do not rely on the possibility of an exception: please schedule any desired in-warranty work before the expiration of your motorhome warranty.
Owner's Information Package
The Owner's Information Package (Figure 7.1) includes valuable documents about your Wayfarer and its components and systems. By consulting the booklets and instruction manuals included, you will learn how to operate, maintain and troubleshoot these items safely and effectively. The Tiffin Motorhomes Wayfarer Owner's Manual does not cover every possible detail of equipment; standard or optional on your coach.
As with all valuable documentation, please keep them in a safe and secure place for later use and consultation. When you complete and mail to the respective manufacturer(s) any warranty/guaranty registration card(s), make a photocopy of both sides of each card prior to mailing and keep the copy in your permanent records for your Wayfarer motorhome.
Customer Relations
If you wish to schedule maintenance, service or to order parts, you should notify your local authorized Tiffin Motorhomes dealership to setup an appointment or place an order. If you are unsure of the location of your nearest authorized Tiffin Motorhomes dealership, please access the Tiffin Motorhomes website at www.tiffinmotorhomes.com and then click on the "Locate Dealer" tab and then enter the appropriate search criteria such as state and retail sales. Then click on the Red Ball located on the map to pull up the dealer information for that area.
Specifiction Labels
There are two main labels used to identify your Tiffin Motorhomes Wayfarer. The Vehicle Identification Number (VIN) is the legal identification of the completed motorhome. The VIN is the number used by the state for the vehicle identification and registration. (Figure 8.1 & 8.2)
Another label affixed to your Tiffin Wayfarer is the Recreational Vehicle Industrial Association (RVIA) label for Tiffin Motorhomes (Figure 8.3).
As a manufacturers member of the RVIA Tiffin Motorhomes has the obligation to disclose the following information to the purchaser of the motorhome:
• An indication of the contents of the motorhome weight label affixed to the motorhome
• A concise explanation of the following items: Vehicle Weight Distribution and Proper weighing techniques to be used when weighing the coach.
• Specific definitions for the following terminology:
-Gross Vehicle Weight Rating (GVWR) - This is the maximum weight of the motorhome when it is fully loaded.
-Unloaded Vehicle Weight (UVW) - This is the weight of the motorhome as built at the factory, with full fuel, engine oil and coolants. The UVW does not include cargo, fresh water, LP gas or any dealer installed components.
-Cargo Carrying Capacity (CCC) - This is the maximum weight of all occupants including the driver, passenger(s), personal belongings, food, fresh water, waste water, gas, tools, tongue weight of towed vehicle (if applicable), dealer installed accessories and the like. The CCC is equal to or less than the GVWR minus the UVW.
-Gross Combination Weight Rating (GCWR) - This is the value specified by the chassis manufacturer as the maximum loaded weight of the motorhome with a towed trailer or vehicle (if applicable).
-Sleeping Capacity Weight Rating (SCWR) - This is the maximum weight capacity of the combined number of persons (i.e., number of people multiplied by 154 pounds per person) permitted to sleep within the motorhome. (Please note this is a median average and actual passenger weight may vary).
-Gross Axle Weight Rating (GAWR) - This is the maximum allowable weight for an axle; the GAWR considers the weakest link in the tire, wheel, brakes, hubs, axle, springs and attaching parts. To illustrate, if the axle is rated for 15,000 pounds and the tires are rated at 3,200 pounds each as a dual installation, then the maximum GAWR would be 12,800 pounds for a four tire vehicle.
Weight Distribution
To ensure the maximum stability of the motorhome under static (i.e., parked) and dynamic (i.e., moving) conditions, the distribution of the items to be carried and stored within the motorhome and in the storage bays underneath the motorhome must be performed in such a manner as to strive for reasonably even side-to-side and front-to-rear dispersion of the weight of the stored items.
This process will ensure that the motorhome is not “lop-sided” in weight distribution (i.e., all the stored weight is not on one side and/or mainly toward the front or the rear).
Keeping a center of mass of the motorhome essentially centered on a front-to-rear and side-to-side basis will provide better control of the motorhome when it is in motion.
Safety Icons and Messages
Please note that several icons and labels listed in this manual represent items that need your attention. The Notice, Caution, Warning and Danger icons and labels alert you to precautions that may help you avoid damage to your motorhome, its equipment and to your personal safety.
Please read and follow them carefully.
NOTICE: Notice is used to address practices not related to personal injury.
CAUTION: Caution indicates a hazardous situation, which if not avoided could result in minor or moderate personal injury.
WARNING: Warning indicates a hazardous situation, which if not avoided could result in serious personal injury or death.
DANGER: Danger indicates a hazardous situation, which if not avoided will result in serious personal injury or death.