Fisher and Paykel Dish Drawer Owner's Manual

Last updated
Save as PDF

Safety and Warnings

Important Safety Instructions

WARNING! - When using your dishwasher, follow basic precautions, including the following:

Read all instructions before using the dishwasher.
The information in this manual must be followed to minimise the risk of fire or explosion or to prevent property damage, personal injury or loss of life.
Use the dishwasher only for its intended function as described in this user guide and in your ‘Quick start guide’.
This appliance is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices and other working environments;
- farm houses;
- by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments.
NSF 184-Certified residential dishwashers are not intended for licensed food establishments.
Use only detergents or rinse aid recommended for use in a domestic dishwasher and keep them out of reach of children. Check that the detergent dispenser(s) is empty after the completion of each wash program.
When loading items to be washed, locate sharp items so that they are not likely to damage the internal lid of the dishwasher and load sharp knives with the handle up to reduce the risk of cut-type injuries.
Do not touch the filter plate (in the dishwasher base) during or immediately after use, as it may be hot.
Do not operate your dishwasher unless all enclosure panels are properly in place.
Do not tamper with the controls.
Do not abuse, sit on, stand in or on the drawer or dish rack of the dishwasher.
The drawer should not be left in the open position since this could present a tripping hazard.
The foldaway cup racks are designed to support cups, glasses and kitchen utensils. When the foldaway cup racks are in the drawer do not lean on or use them to support your body weight.
To reduce the risk of injury, do not allow children to play in or on the dishwasher.
Under certain conditions, hydrogen gas may be produced in a hot water heater system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher, turn on all hot water taps and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.
Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children away from the dishwasher when the door is open. Check that the detergent dispenser is empty after completion of the wash program.

Installation

This dishwasher must be installed and located in accordance with the Installation instructions before it is used. If you did not receive Installation instructions with your dishwasher, you can order them by calling your Authorised Repairer or download them from our local Fisher & Paykel website, listed on the back cover.
Installation and service must be performed by a qualified technician.
If the power supply cord is damaged, it must be replaced by a dealer or Authorised Repairer or a similar qualified trades person in order to avoid a hazard.
Ensure the dishwasher is secured to adjacent cabinetry using the brackets provided. Failure to do so may result in an unstable product, which may cause damage or injury.
Do not operate this appliance if it is damaged, malfunctioning, partially disassembled or has missing or broken parts, including a damaged power supply cord or plug.
Do not store or use petrol, or other flammable vapours and liquids in the vicinity of the dishwasher.
Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.
Make sure that the power supply cord is located so that it will not be stepped on, tripped over or otherwise subject to damage or stress.
Do not install or store the dishwasher where it will be exposed to temperatures below freezing or exposed to weather.
Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket outlet box) to connect the dishwasher to the power supply.
This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment- grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
- WARNING - Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified technician.
If the dishwasher is installed as a permanently connected appliance:
- GROUNDING INSTRUCTIONS - This appliance must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.
Connected models only:
This device complies with part 15 of the FCC Rules.
Operation is subject to the following conditions:

This device may not cause harmful interference;
this device must accept any interference received, including interference that may cause undesired operation.

Do not change or modify the wireless communication device in any way. Changes or modifications not expressly approved by Fisher & Paykel could void the user’s authority to operate the equipment.

Maintenance

Disconnect the appliance from the power supply before any cleaning or maintenance.
When disconnecting the appliance pull the plug rather than the power supply cord or junction of cord to avoid damage.
Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this user guide. We recommend that you contact Customer Care to arrange service. See your ‘Service and warranty’ booklet for contact details.
Keep the floor around your appliance clean and dry to reduce the possibility of slipping.
Keep the area around/underneath your appliance free from the accumulation of combustible materials, such as lint, paper, rags and chemicals.
Models with a remote control: Do not attempt to recharge, short-circuit, disassemble, heat or throw the remote control battery into a fire. Dispose of an old battery responsibly, keeping it out of reach of children.

Operational

Under no circumstances should you open the drawer whilst the dishwasher is in operation.
Always press the button OR knock on the front of the drawer (DD*I models only) to pause and wait until you hear the four additional beeps before opening the drawer.
The dishwasher must be used with the motor assembly, filter plate, drain filter and spray arm in place. To identify what these parts are, see drawings in section ‘User maintenance instructions’ of this user guide.
Take care when loading the drawer not to load dishware items so they prevent the internal lid from properly sealing with the drawer. Items should be placed so they do not protrude above and/or forced into the drawer, otherwise a service call may result.
Cleaning and user maintenance shall not be done by children without supervision.
Do not allow children to play inside, on or with this appliance or any discarded appliance.
If the dishwasher is not being used for long periods of time, turn the electricity and water supply to the dishwasher off.
Household appliances are not intended to be played with by children. Children of less than 8 years old must be kept away from the appliance unless continuously supervised. This appliance can be used by children aged from 8 years and above, and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and they understand the hazards involved.
If a dishwasher cleaner is used, we would strongly recommend a wash program with detergent should be run immediately afterward, to prevent any damage to the dishwasher.
The dishwasher is designed for washing normal household utensils. Items that are contaminated by petrol, paint, steel or iron debris, corrosive, acidic or alkaline chemicals are not to be washed in the dishwasher.
Do not wash plastic items unless they are marked “dishwasher safe” or equivalent. For plastic items not so marked, check the manufacturer’s recommendations.

Caring for your Dinnerware

The combination of high temperatures and dishwasher detergent may cause damage to some items if they are washed in the dishwasher. Remember, if in any doubt about any aspect concerning items washed in the dishwasher, follow the instructions from the manufacturer of the items, or wash the item by hand.

Cutlery & silverware

All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused by some foods. The Rinse wash program is useful for this. Silver items should not come into contact with stainless steel, eg other cutlery. Mixing these items can cause staining. Remove silver cutlery from the dishwasher and hand dry it immediately after the program has finished.

Aluminium

Aluminium can be dulled by dishwasher detergent. The degree of change depends on the quality of the detergent or aluminium.

Other metals

Iron and cast iron objects can rust and stain other items. Copper, pewter and brass tend to stain.

Woodware

Wooden items are generally sensitive to heat and water. Regular use in the dishwasher may cause deterioration over time. If in doubt, wash by hand.

Glassware

Most everyday glassware is dishwasher safe. Crystal, very fine and antique glassware may etch and will develop a cloudy appearance. You may prefer to wash these items by hand.

Plastics

Some plastics may change shape or colour with hot water. Check manufacturer’s instructions about washing plastic items. Dishwasher safe plastic items should be weighed down so they do not flip over and fill with water or fall through the base rack during the wash.

Decorated items

Most modern china patterns are dishwasher safe. Antique items, those with a pattern painted over the glaze, gold rims or hand painted china may be more sensitive to machine washing. If in doubt, wash by hand.

Glued items

Certain adhesives are softened or dissolved in machine washing. If in doubt, wash by hand.

Operating Instructions

Wash Modifiers

Along with setting the wash program, you may select one of the following the additional options:

Extra dry: Increases the final rinse temperature and the length of the drying phase for improved drying performance.
Quick: Uses additional water and energy for a faster wash time, while maintaining wash performance.
Sanitize: Raises the water temperature during the rinse phase to sanitize dishes. Ideal for washing items such as baby bottles and preserving jars.

Note: Only one modifier can be set at a time

Not all modifiers are available for every wash program. If a wash modifier is not available for the chosen wash program, then that modifier cannot be selected.

Wash Program	Modifier Available
Heavy	Extra Dry	Quick	Sanitize
Medium	Extra Dry	Quick	Sanitize
Eco
Fast	Extra Dry
Delicate	Extra Dry	Quick
Rinse

To set a wash mofifier

Make sure the dishwasher is on and detergent (and rinse aid if necessary) has been added.
Press to select a wash program.
Press to scroll throuh the wash modifier options.

The selected wash modifier indicator will light up on the display.
Press to start the wash and close the drawer.

Using sanitize

The sanitize wash modifier adjusts the wash program to meet the conditions required by Section 6, NSF 184 for sanitization to occur. While sanitize is running, the wash program is monitored to ensure that these conditions are met.

IMPORTANT!

Only programs utilising the sanitize wash modifier are certified to meet the conditions required by Section 6, NSF 184. Other wash programs may not reach the temperatures required for sanitization to occur. See table on previous page for wash programs that have sanitize available
For sanitization to occur, the temperature of the water needs to reach 70 C/158 F. Check that all items are ‘dishwasher safe’ before running the sanitize modifier.
If the wash is interrupted or the water supply is turned off during the program, then the heating conditions for sanitization may not be met. You may need to run the program again to ensure sanitization of your dishes.

At the end of a wash program with sanitize, always check to make sure that sanitization has been successful.

If sanitization has been successful:

The wash will finish as normal.

If sanitization has not been successful:

An alert will sound
When the drawer is opened the sanitize indicator will flash.
Check if the water supply has been turned off or the wash program interrupted.
Press and hold once to stop the beeping and a second time to clear the flashing alert code.
Reset sanitize and then run the cycle again.
See also section ‘How to attend to a fault’

User Maintenance Instructions

Holiday time

If the dishwasher is not going to be used for some time, we recommend you leave it clean and empty. Leave the drawers ajar to allow air to circulate. Turn off both the power and water supply to the dishwasher. When using your dishwasher for the first time after a long period away, we recommend pouring 3 cups of water into the drawer before loading and starting a wash. This is to lubricate components that may have dried out during non-use.
If the dishwasher is installed in a cold climate where temperatures fall below zero, we also recommend winterizing.

Winterizing (Cold climates only)

Disconnect the dishwasher from the power supply,
Turn off the water supply and disconnect the water inlet pipe from the water valve.
Drain water from the inlet pipe and water valve, using a bucket or pan to collect the water.
Reconnnect the water inlet pipe to the water valve.
Remove the drain filter and the filter plate from the bottom of the drawer and use a sponge to remove any remaining water underneath.
Replace the drain filter and the filter plate, and completely dry all water from inside the dishwasher.
Disconnect the drain hose(s) from the sink drain pipe and completely drain all remaining water from the hose(s). Reconnect the drain hose(s) to the sink drain pipe.

Cleaning the surfaces

Wipe with a clean damp cloth. Take care not to wet the LCD display (DD*A & DD*C models only)
Dry with a clean lint-free cloth.

Important: We do not recommend the use of the following cleaning aids on your dishwasher as they may damage the surfaces:

Plastic or stainless steel scouring pads
Abrasive, solvent, household cleaners
Acid or alkaline cleaners
Hand washing liquids or soap
Stainless steel cleaners or polishes
Laundry detergents or disinfectants

Cleaning the drain filter, spray arm and filter plate

We recommend that the drain filter and filter plate in each drawer are removed and cleaned about once a month in normal use or whenever there is evidence of food particles.
The spray arm in normal use should require cleaning less frequently

Cleaning the drain filter and filter plate

Important:

If a dishwasher cleaner / descaler is used, you must run a wash programme with detergent immediately afterward to prevent any damage to your dishwasher.
The dishwasher must be used with the filter plate, drain filter and spray arm correctly in place.
We recommend that you always use the dishwasher with the right hand fixed tine rack or fold down tine rack (depending on model) in place.

Remove the fixed tine rack and/or the base rack first

Unplug the dishwasher or turn it off at the power supply
If the base rack is left in - to then access the drain filter:

Remove the cutlery basket
Lift the trap door up
Lift the front of the fixed tine rack to unclip it from the base rack
Slide the fixed tine rack forward clear of the rear anchoring loop and lift out.

Removing the drain filter and filter plate to clean

Twist the circular drain filter anti/counter-clockwise and lift to remove. It is normal to find some water under it.
Remove the drain filter mesh by pinching one side only and pulling it off, as shown.
Wash both parts of the drain filter in hot soapy water and rinse thoroughly under running water.
Carefully lift the filter plate out. Remove any foreign material on either side, wash in hot soapy water and rinse thoroughly in clean water, then wipe with a damp cloth.

Replacing the filter plate and drain filter

Carefully replace the filter plate. Ensure it is fully pushed into position.
Refit the circular drain filter:

Push the drain filter mesh back onto the holder. It should click into place.
Rotate the drain filter mesh until the arrow on the mesh filter lines up with the arrow on the holder.
Refit the drain filter into the drain hole by lining up the arrow on the top of the drain filter with the arrow on the filter plate.
Rotate the drain filter clock wise until the arrow on the drain filter lines up with the arrow on the base of the drawer.

Either replace the whole base rack (if removed) and/or replace the fixed tine rack. Ensure the rack is replaced correctly (the rear of the rack sits underneath the anchoring loop and the right side rail of the fixed tine rack sits inside the stop as shown on previous page).
Fold down the trap door so it is resting on the fixed tine rack and replace the cutlery basket.

Cleaning the spray arm

Unplug the dishwasher or turn it off at the power supply.
Unclip the glass supports (if fitted) from the rack wires and fold up all the foldaway cup racks, so that they are all upright and close to the top.
Remove the base rack carefully. Lift from the back first to prevent knocking the detergent and rinse aid dispenser.
Lift the spray arm and shake any foreign material out. Rinse it clean under running water and wipe with a damp cloth.
Replace the spray arm back onto the impeller. Check the spray arm is firmly seated and turns freely.
Replace the base rack, lowering its front edge into position first.
Plug the dishwasher back in or turn it on at the power supply.

How do I know if there is a fault?

Your dishwasher will beep continuously and the indicators on the control panel will light up and flash.
Note down which indicators are lit and flashing. There are two types of fault code - ‘A’ and ‘F’. See below for which type of code your dishwasher is displaying.
You may be able to fix some faults yourself - see the table on following page.
If you cannot clear the fault, contact Customer Care for support or to organize a visit by a service technician (See ‘Service and warranty’ booklet for contact details).

’A’ fault codes

If only the wash modifier indicators are flashing, it is an ‘A’ fault. Note: Also one or more wash program indicators are lit.

’F’ fault codes

If the wash modifier and the lock indicators are flashing, it is an ‘F’ fault. Note: Also one or more wash program indicators are lit.

‘F’ fault codes

If an F fault code is indicated, you may be able to clear the fault by re-setting the dishwasher - see the steps below. If the fault persists, note down the code before disconnecting the dishwasher from the water and power supplies, and contact Customer Care.

To attempt to clear the fault code

Press to stop the beeping. Press again to turn the dishwasher off.
Wait a few seconds. Press again to turn the dishwasher back on.

If the flashing indicators have disappeared then the fault has been reset and you can continue to use your dishwasher.

’A’ fault codes

If an A fault code is indicated, follow the steps below to try and fix the issue. If the fault persists, note down the code before disconnecting the dishwasher from the water and power supplies and contact Customer Care.

Display	Possible Cause	What To Do
	A1: Water Supply fault	Ensure the water supply is turned on. Press once to stop the beeping, and then again to clear the fault. Press / to resume the wash program.
	A3: Drawer cannot drain. The drainage hose may be blocked or kinked, or the connection to drainage pipe may be blocked.	Ensure the drainage hose and connection to pipes are not blocked Press once to stop the beeping, and then again to clear the fault. Press / to resume the wash program.
	A6: The spray arm has loosened or come off its mounting, or water pressure is too low. A combination of low water pressure and excessive foaming may also trigger an A6 fault.	Open the drawer and check the spray arm. If the spray arm has loosened or come off its mounting, re-fit it. Check that it is firmly seated and turns freely (See ‘User maintenance instructions’). Press once to stop the beeping, and then again to clear the fault. Press / to resume the wash program. If the fault code persists, check the filter on the inlet hose is not blocked, and clear if needed. Note: if the drawer is filled with foam when you open it, contact Customer Care
	A7: Auto recovery program: Dishwasher has detected excess foam in the drawer.	Let the auto recovery program run until it is complete. The wash program will resume when the auto recovery program has completed. Check that you are using the right detergent before running another wash program. If the drawer is filled with foam at the end of the wash program, contact Customer Care.
	A09: Sanitize cycle hasn’t met temperature needed to sanitize dishes.	Check if the water supply has been turned off or the wash cycle interrupted. Press once to stop the beeping, and then again to clear the fault. Run the sanitize cycle again.