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Tiffin Motorhomes Knowledge Base

Why is my Satellite TV not working?

  • Verify the main coax cable from the antenna is connected to the “Satellite In” port on the back of the receiver.
  • Verify all coax cables are properly terminated and that there are no loose connections.
  • Check to see if the southern sky is clear. Trees, buildings, large signs or an overpass can block the signal.
  • Rain, snow, or excessive dew on the dome can interrupt the signal.
    • Brush any snow or dew off of the dome.
    • If heavy rain or snowfall is blocking the signal, it may be necessary to wait until the weather clears.
  • Verify the switch settings are set correctly for the desired provider. 
    • DIRECTV users should verify the antenna type is set to either 3 LNB “18 X 20” or 2 LNB oval.
    • DISH/Bell users should verify the “Check Switch” installed in the receiver;
    • DISH users should verify this to be SW64, and Bell users should verify this to be SW42.
    • Note: a new receiver will initially have an “Unknown Check Switch”, but the antenna will still perform a search; however, it will not toggle to alternate satellites.
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