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Why is my Satellite TV not working?
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- Verify the main coax cable from the antenna is connected to the “Satellite In” port on the back of the receiver.
- Verify all coax cables are properly terminated and that there are no loose connections.
- Check to see if the southern sky is clear. Trees, buildings, large signs or an overpass can block the signal.
- Rain, snow, or excessive dew on the dome can interrupt the signal.
- Brush any snow or dew off of the dome.
- If heavy rain or snowfall is blocking the signal, it may be necessary to wait until the weather clears.
- Verify the switch settings are set correctly for the desired provider.
- DIRECTV users should verify the antenna type is set to either 3 LNB “18 X 20” or 2 LNB oval.
- DISH/Bell users should verify the “Check Switch” installed in the receiver;
- DISH users should verify this to be SW64, and Bell users should verify this to be SW42.
- Note: a new receiver will initially have an “Unknown Check Switch”, but the antenna will still perform a search; however, it will not toggle to alternate satellites.